For years of working in the corporate world, I always wanted my own business and for me personally I was never able to start anything up as a side hustle due to the contract I was held to. As soon as I left the corporate world to have my kids I started a side hustle to play with along side looking ...
Ignoring the Signs of Frustrated Customers
Ignoring the signs of frustrated customers could be detrimental to your business. This post will help you by teaching you how to spot the red flags early, so you can do something about it!This post is all about Ignoring the Signs of Frustrated Customers: How to Spot the Red Flags Early.Dealing With ...
How to Show Empathy to Your Customers and Strengthen Customer Relationships
If you want to understand customer empathy or empathy in customer service, this post will teach you how to achieve business success through empathy. Empathy goes hand in hand with active listening in business and helps you improve customer satisfaction and customer loyalty. Lets build an emotional ...
Time Management Hacks for Entrepreneurs – Crush Your 2025 Goals – Episode 27
This site contains affiliate links, view the disclosure for more information.Welcome, New Entrepreneurs! Maximize your productivity and reach your ambitious 2025 goals with these time management hacks. Learn how to prioritize, automate, and delegate effectively to avoid burnout and stay on ...
Mastering Customer Service in Retail: Proven Strategies for an Unforgettable Experience – Episode 24
This site contains affiliate links, view the disclosure for more information.In the world of retail, creating exceptional customer service is no longer optional – it’s essential for long-term success. The customer journey, from initial interest to post-purchase follow-ups, plays a crucial ...
Building a Customer-Centric Business: 4 Simple Steps for Beginners – Episode 23
This site contains affiliate links, view the disclosure for more information.Hey there! If you’re a new business owner looking to grow your brand while keeping customers at the heart of what you do, you’ve come to the right place. Building a customer-centric business might sound ...
Mastering the Foundations of Great Customer Service – Epsiode 22
This site contains affiliate links, view the disclosure for more information.Welcome! If you’re just starting out in business, you’ve probably heard the term “customer experience” thrown around a lot. But what does it really mean, and how can you, as a beginner, create an experience that delights ...
Mastering Customer Service Standards: Essential Rules for Success – Episode 20
This site contains affiliate links, view the disclosure for more information.LISTEN OR SUBSCRIBE FOR FREE IN YOUR FAVOURITE PODCAST APP: Apple Podcasts - Spotify - RSSHello, entrepreneurs! Today, we’re diving into a topic that every business owner has to face sooner or later: handling ...
Mastering the Basics: Elevating Customer Service Skills for Business Success
It's time for mastering the basics. Customer service skills are vital for business success. There is nothing worse than someone not knowing how to help a customer properly. For new customer service agents or beginner business owners it is crucial to master basics to build strong customer ...
10 Proven Customer Service Strategies Every Beginner Entrepreneur Must Master
Here are 10 Proven Customer Service Strategies Every Beginner Entrepreneur Must Master. These customer experience tips are key to business success. By providing excellent business customer support you are on your way to improving customer satisfaction which is why we are all here! And before you go ...
Top 49 Customer Complaints Businesses Receive and How to Address Them
Hey all! I wanted to provide you with a list of the top 49 customer complaints businesses receive and how to address them specifically so you can work through them and attempt to prevent them all within your business!So here is a comprehensive list of customer service issues likely to show up in ...
The Customer isnt Always Right – Episode 15
This site contains affiliate links, view the disclosure for more information.LISTEN OR SUBSCRIBE FOR FREE IN YOUR FAVOURITE PODCAST APP: Apple Podcasts - Spotify - RSSThis podcast episode is all about The Customer isnt Always Right.Resources MentionedThank You for Listening!To start ...
How to Give Great Customer Service – The L.A.S.T Method – Episode 14
This site contains affiliate links, view the disclosure for more information.LISTEN OR SUBSCRIBE FOR FREE IN YOUR FAVOURITE PODCAST APP: Apple Podcasts - Spotify - RSSThis podcast episode is all about How to Give Great Customer Service - The L.A.S.T Method.Resources MentionedThank You for ...
Customer Experience 101: A Beginner’s Guide to Delight Your Customers – Episode 21
This site contains affiliate links, view the disclosure for more information.Welcome, New Entrepreneurs!If you’re just starting out in business, you’ve probably heard the term “customer experience” thrown around a lot. But what does it really mean, and how can you, as a beginner, create an ...
How to Handle Customer Complaints – Episode 13
This site contains affiliate links, view the disclosure for more information.LISTEN OR SUBSCRIBE FOR FREE IN YOUR FAVOURITE PODCAST APP: Apple Podcasts - Spotify - RSSThis podcast episode is all about How to Handle Customer Complaints.Customer Service StandardsProviding exceptional ...
What is Customer Journey Mapping – Episode 12
This site contains affiliate links, view the disclosure for more information.LISTEN OR SUBSCRIBE FOR FREE IN YOUR FAVOURITE PODCAST APP: Apple Podcasts - Spotify - RSSThis podcast episode is all about What is Customer Journey Mapping.Resources MentionedThank You for Listening!To start ...
Improving Customer Interactions via a Service Desk – Episode 11
This site contains affiliate links, view the disclosure for more information.LISTEN OR SUBSCRIBE FOR FREE IN YOUR FAVOURITE PODCAST APP: Apple Podcasts - Spotify - RSSThis podcast episode is all about Improving Customer Interactions via a Service Desk.The Power of Service Desk SoftwareWhy ...
5 Proven Tips to Reduce Customer Complaints and Boost Satisfaction
To reduce customer complaints this is the 5 things you need to do today! No one likes dealing with customer complaints but it's one of the main things you can do to improve customer service and customer satisfaction.You can handle customer feedback quite easily with a good system which in turn will ...
Streamlining the Client Onboarding Process: Tips for Efficiency and Success
Welcome, New Entrepreneurs!If you are creating your business or already started its a good time to review how you are onboarding clients into your business. Why? It's because its the first impression and it matters a lot. You will be wanting to impress your new clients with your fantastic service ...
How Service Desk Software Can Help With Customer Communications
Using a service desk software is a super smart way to manage your communication channels efficiently. By using a service desk software you can improve your response times and be much more organised. In this post I will be showing you how a service desk software can benefit your business ...
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